Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging or at least with similar packaging along with a receipt or proof of purchase.
Send returns to: Grutts 93 Kellogg St Battle Creek, MI 49037
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the returned items are in the original condition you received it upon initial delivery and received by us within the 30 day time frame, a credit will be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at davidlichty@myyahoo.com
Exchanges
Due to the nature of this business, we cannot exchange items that you have purchased.
Shipping returns
To return your product, you should mail your product to: Grutts 93 Kellogg Street Battle Creek, MI 49037
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact us at davidlichty@myyahoo.com for questions related to refunds and returns.You may also use the contact form located on the contact page.